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Top 10 Small Business Marketing Insights for 2025

Top 10 Small Business Marketing Insights for 2025

A Small Business Story Down Under

Imagine Jane, a café owner in Brisbane. She’s run her café for five years, but the last two have been particularly challenging. With increasing rent, staff shortages, and the rising cost of supplies, Jane decided to revamp her marketing strategy to keep her business afloat. Yet, she found herself drowning in advice like “Invest in SEO” or “Run Facebook Ads,” without understanding what would truly make a difference.

Jane’s struggle mirrors that of thousands of small businesses across Australia. According to a recent ABS report, 97% of businesses in Australia are small businesses, contributing significantly to the economy. Yet, only a fraction of these businesses invest strategically in marketing, often due to tight budgets or a lack of know-how.

To help businesses like Jane make informed decisions, the 2025 Small Business Marketing Trends Report by LocaliQ uncovers 10 critical insights. Here’s a deep dive into those insights and how you can apply them to your own business.


1. Limited Investment in Paid Search Advertising

Why Aren’t More SMBs Investing in Search Ads?

Despite search ads offering high ROI (return on investment), only 40% of Small to Medium Business’s are leveraging this channel. Many business owners feel they lack the expertise or fear overspending on campaigns.

Why It’s a Missed Opportunity

Search advertising targets customers actively seeking your services. For example, a landscaping business in Sydney could use Google Ads to appear for searches like “best landscapers near me.” Without this, you risk losing high-intent leads to competitors.

Actionable Tip: Start small. Set up a campaign targeting local keywords and cap your daily budget. Tools like Google’s Smart Campaigns can simplify the process.


2. Social Media Advertising; An Untapped Goldmine

The Stats Don’t Lie

Less than half of SMBs are investing in social media ads, even though Australians spend an average of 1 hour and 57 minutes daily on social platforms.

Platforms That Pack a Punch

While Facebook dominates, Instagram and TikTok are gaining ground, especially for younger demographics. If you’re not advertising here, you’re missing where your customers hang out.

Pro Insight: Run engagement-focused ads on Instagram Stories. Stories have a higher tap-through rate than feed posts, making them perfect for quick promotions.


3. Satisfaction with Paid Search – What Businesses Love

High ROI with Measurable Results

Those investing in search ads report high satisfaction due to clear metrics like clicks, conversions, and ROI. Compared to traditional media, search ads provide tangible proof of effectiveness.

Case in Point: A plumbing business in Perth increased website traffic by 60% using location-based search ads with a budget of just $500/month.

Quick Tip: Use call tracking to measure phone inquiries directly linked to ads.


4. Neglecting Low-Cost Strategies – A Costly Mistake

What’s Being Overlooked?

Many businesses are skipping budget-friendly tactics like online reputation management, directory listings, and website chat.

Why These Strategies Matter

  • Reputation Management: 84% of Australians trust online reviews as much as personal recommendations.
  • Website Chat: Converts casual visitors into customers by answering queries instantly.

Pro Tip: Start with Google My Business. It’s free and boosts local visibility.


5. Facebook Dominates, but Don’t Ignore Other Platforms

The Social Media Landscape

Nearly 80% of SMBs using social media focus on Facebook, while Instagram and LinkedIn trail behind. But is this enough?

Finding the Right Fit

For a B2B company in Melbourne, LinkedIn may yield better results than Facebook. Meanwhile, TikTok can drive immense reach for quirky, consumer-focused businesses like bakeries or fashion boutiques.

Experiment Wisely: Allocate 20% of your budget to test a new platform each quarter.


6. Budget Challenges; Marketing on a Shoestring

The Reality for Small Businesses

With 38% of SMBs operating on monthly marketing budgets under $2,500, every dollar counts. Many focus on immediate returns rather than long-term strategies like SEO or content marketing.

Budget Allocation Tip: Follow the 70/20/10 rule: 70% for proven strategies, 20% for new opportunities, and 10% for experiments.


7. Lack of Dedicated Marketing Teams

Why This Matters

Smaller SMBs often rely on owners or non-specialized staff to manage marketing, resulting in suboptimal campaigns. This can hurt growth, especially in competitive industries.

Solution: Consider outsourcing. Australian agencies often offer budget-friendly packages tailored to small businesses. Alternatively, invest in a marketing consultant to guide your strategy.


8. Artificial Intelligence; The Game Changer

Early Adopters Reap Rewards

AI tools like ChatGPT and Google Gemini (both have free versions) are making it easier for SMBs to generate ad copy, automate email campaigns, and personalize customer interactions.

Practical Applications

  • Content Creation: AI can draft blog posts, saving hours of work.
  • Email Marketing: Tools like Mailerlite integrate AI to optimize send times and subject lines.

Tip: Start with free trials to explore AI tools without commitment.


9. The Economic Challenge

Navigating Tough Times

From inflation to supply chain disruptions, the economy continues to challenge SMBs. Many are hesitant to invest in marketing, considering it an expense rather than an investment.

Perspective Shift: Marketing drives growth. Even a small investment in digital channels can yield exponential returns when done right.


10. Attracting New Customers: An Ongoing Struggle

The Core Issue

With increasing competition, standing out has never been harder. Many businesses struggle to convey their unique value propositions effectively.

Solving the Puzzle

Focus on storytelling. Share your brand’s journey, values, and community impact. For example, an eco-friendly cleaning service in Adelaide could highlight its sustainability initiatives to win over environmentally-conscious clients.


Building a Better 2025

Jane’s story has a happy ending. By implementing a mix of search ads, reputation management, and AI tools, she doubled her customer base in six months—all within a modest budget. The same is possible for your business.

The 2025 Small Business Marketing Trends Report offers actionable insights tailored to SMBs. Use these strategies, experiment with platforms, and, most importantly, keep evolving. Your marketing plan doesn’t have to be perfect—it just needs to start.

References:

  1. Australian Bureau of Statistics: Small Business Data
  2. LocaliQ 2025 Small Business Marketing Trends Report
  3. We Are Social & Hootsuite: 2024 Digital Report on Social Media Usage in Australia

I hope this serves ya,

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Facebook Ads, Pro Tips for Maximising Results

Facebook Ads, Pro Tips for Maximising Results

Facebook Ads: Pro Tips for Maximising Results

The Power of Facebook Ads

Year after year, Facebook ads prove to be a valuable investment for digital marketers. They consistently deliver lower cost-per-click and cost-per-lead compared to other platforms like Google Ads. However, it’s easy to overspend due to the abundance of customisation and targeting options.

To help you make the most of Facebook ads, we’ve gathered insights from experienced professionals. These tips have delivered real-world results like higher click-through rates, lower costs, and more conversions. Let’s dive in!

1. Embrace “Ugly” Ads

People have become adept at recognizing and ignoring polished ads. “Ugly ads” – those resembling native content – bypass this filter. They appear organic and are more likely to grab attention, according to eCom Growth Advisor, Alexandra Greifeld.

2. Prioritise People Over Products

Ann-Marie Burrage, owner of Purple Octopus, tripled an already impressive ROAS for a butcher chain by featuring people in their ads. She emphasised that Facebook is a social platform, not just an advertising one.

Their initial ads with static product images yielded a 4:1 return on ad spend. By switching to a video featuring a team member talking about a product pack, they built trust and connected with their ideal customer.

To implement this strategy, Ann-Marie advises:

  • Know your target audience: Understand their needs and pain points.
  • Understand the buyer’s journey: Tailor your campaigns to guide them through the funnel.
  • Test continuously: Experiment with audiences, creatives, and text at different stages.

Additionally, keep text short and include five-star reviews when possible to build trust.

3. Master Data Management

Privacy concerns and data protection policies have impacted ad targeting. Ann-Marie recommends these steps:

  • Prioritise first-party data: Build customer data platforms and use lead generation forms within Facebook to collect data directly.
  • Don’t rely solely on Meta’s analytics: Cross-check with your website’s sales data due to potential discrepancies.
  • Use data to enhance sales and service: Share lead data with your team for quick follow-up using tools like Zapier.

4. Leverage Facebook’s Dynamic Ad Features

Jordan Bucknell, Founder and CEO of Upbeat Agency, suggests using Dynamic Creative Optimisation (DCO) and Advantage+ creative.

DCO dynamically tests different combinations of headlines, images, and calls to action to identify the best performers, resulting in increased click-through rates and engagement.

Advantage+ creative automatically adjusts ad elements for enhanced engagement, leading to higher conversion rates and improved ROAS.

Remember to monitor ad frequency and set caps to prevent ad fatigue.

5. Implement the “Engagement; Purchase; Scale” Method

Ashley Rodriquez, a Facebook ad coach, utilizes a three-step campaign structure:

  1. Engagement campaign: Warm up the audience with content like client reviews, results, offers, or guarantees.
  2. Purchase campaign: Retarget engaged users with ads optimized for purchases to reach those most likely to buy.
  3. Scale: Build a lookalike audience based on the original list and increase the budget to reach new customers.

6. Trust the Algorithms

Tyler Mask, Senior Manager at LocaliQ, highlights that Meta’s algorithms have improved, reducing the need for overly detailed targeting. Focus on A/B testing creative and messaging to ensure your ads resonate with the audience.

Avoid overwhelming the algorithm with too many ad sets and ads. Well-thought-out A/B testing benefits both Meta’s AI and your decision-making.

7. Utilise the Conversion Setting for Lead Ads

Mat Wendler, Manager at LocaliQ, recommends using the Conversion setting for Lead Ads to drive leads to your website forms instead of relying on Facebook lead forms. This often results in higher-quality leads and allows you to further engage visitors on your website.

Connect with Your Audience

Facebook ads remain a powerful tool, but success lies in connecting with your audience authentically and testing strategically. If you need assistance, don’t hesitate to reach out to experts for guidance. Remember, the key is to focus on building relationships and delivering value through your ads. 

And there you have it, folks! A whirlwind tour through the dynamic world of Facebook Ads. I hope this piece has sparked some new ideas, challenged a few assumptions, or simply left you feeling a bit more informed. Remember, the journey of learning and growth is never-ending. So keep exploring, keep questioning, and most importantly, keep creating.

Until next time, stay curious and stay inspired.

Wishing you epic wins,

Pro Tips for Maximising Results,advertising strategies,dynamic creative optimization,conversion optimization,ad fatigue,engagement campaigns,ROAS Red/ Marketer with a Soul

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How Google Ads & Facebook Ads Are Evolving in 2024

How Google Ads & Facebook Ads Are Evolving in 2024

The Digital Ad Wars: How Google & Facebook Are Fighting for Aussie Attention in 2024

Picture yourself strolling through a vibrant market. Stallholders shout, vying for your attention – some with product demos, others with colorful signs. This scene mirrors the competition between Google Ads and Facebook Ads for Australian eyes and wallets.

In the past, the lines were clearer. Google ruled search intent, Facebook thrived on social discovery. But in 2024, those lines are blurring. Understanding these platform shifts is vital for future-proofing your Aussie advertising strategy.

Here’s where this blog differs from most: We’ll look at the WHY behind the changes, giving you the tools to adapt, rather than just listing feature updates.

Google Gets Visual: “Seeing is Buying”

Google has always been text-heavy, but that’s changing fast. Here’s why:

  • The Rise of the Camera as Search Tool: Younger Australians use their phone cameras to search – they point at a cool pair of shoes and Google shows similar styles. Source: Google AI Blog. This impacts your ads.

  • The Ecommerce Explosion: Aussies shop online more than ever Source: Australia Post. Visual search helps them find what they can’t easily put into words – the perfect shade of lipstick, or a couch that fits their unique space.

  • YouTube’s Influence: It isn’t just Google Search anymore. Google OWNS YouTube, the 2nd most-used search engine globally. Video results and ads are increasingly woven into the search experience.

Google Ad Tactics for Aussies in 2024

  • Image is King: No more generic stock photos! High-quality, original product visuals are a must for shopping ads. Invest in lifestyle imagery for a competitive edge.

  • Visual Keywords: Think about what people might SEARCH for through images (color, shape, patterns) and integrate those into your product descriptions and campaign keywords.

  • Get on YouTube (strategically): Product demos, unboxing, “how-to” videos – these aren’t just for influencers. Short, informative YouTube ads could be the key to capturing visual searchers in Australia.

Facebook Fights Back: From Social to Search?

Facebook’s core has always been about connecting people. But as organic reach has dwindled for businesses, the push for ads has intensified. Here’s what they’re doing:

  • The Reels Revolution: Those short, addictive videos? They are Facebook’s answer to TikTok, and they prioritise reels heavily in the feed to boost engagement. That means opportunities for Reel Ads nestled amongst organic content.

  • More Shoppable Features: Facebook and Instagram Shops have become more sophisticated, blurring the line between social browsing and buying. It’s about reducing friction for the Australian user.

  • “Discovery” Engine?: There’s speculation Facebook wants to move beyond showcasing content from people you ALREADY follow and become more of a true search tool based on interest signals. This is still nascent, but keep an eye on this space!

Facebook Ad Tactics for Aussies in 2024

  • Don’t Ignore Reels, Even If They Feel Awkward: They’re undeniably popular in Australia. Quick tips, relatable brand moments, and even partnering with relevant micro-influencers could be your Reel strategy.

  • Make It Shoppable: If you sell products, ensure your Facebook/Instagram Shops are updated and your ads seamlessly link to them. Tagging products in regular posts is also becoming crucial.

  • The Blurred Line: Interest Targeting + Search? Test ads with keywords relevant to your product/service as if you were running a Google Search ad. This could be the future of Facebook if they truly lean into the “discovery” aspect.

The Big Disruptor: AI and Automation

Both Google and Facebook are pouring resources into AI-powered ad tools. This is a double-edged sword for Australian marketers:

  • Easier…Or Less Control? Auto-generated ad variations, optimised targeting, and dynamic bidding all aim to simplify the process, especially for small businesses. But, this can mean ceding some decision-making to the algorithm.

  • The Importance of Creative: If the targeting and bidding become more automated, the HUMAN element of good ad copy and visuals becomes even more crucial to standing out.

Finding Aussie Success in the Shifting Landscape

The idea of Google being purely for “bottom-of-the-funnel” immediate buyers, and Facebook only for top-of-the-funnel awareness is outdated. Here’s a mindset shift:

  • Visuals Across the Funnel: Compelling product images now matter just as much in Google search results as they do when casually scrolling your Facebook feed.

  • The Aussie Data Advantage: Use your own website and customer data to fuel BOTH platforms. Remarket to website visitors on Facebook, build lookalike audiences based on your best customers.

The winners in 2024 will be those who remain agile, test relentlessly, and understand the consumer psychology behind each platform’s evolution.

Let me know in the comments what aspect of this Google Ads vs. Facebook Ads evolution is the most daunting for YOUR Australian business!

“As a bonus I’ve put together some professional grade SOP’s on Google and Facebook Ads setups to help with the process..” See sidebar ➡️➡️➡️

Wishing you epic advertising wins,

How Google Ads & Facebook Ads Are Evolving in 2024,GoogleAds,FacebookAds,DigitalAds,AusMarketing,SEO,VisualSearch,SocialAds,Reels,AI Red 

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