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7 Proven Ways Local Small Businesses Can Save Money on Google Ads

7 Proven Ways Local Small Businesses Can Save Money on Google Ads

lWhy Local Small Businesses Lose Money on Google Ads (and How to Fix It on a Budget)

Running Google Ads can feel like a double-edged sword for local small business owners and entrepreneurs. On one hand, it’s a powerful tool to attract customers and grow your business. On the other, it can quickly drain your budget if not managed properly. If you’re struggling to see a return on investment (ROI) from your Google Ads campaigns, you’re not alone. Here are the most common reasons local businesses lose money on Google Ads—and how to fix them without breaking the bank.


1. You’re Targeting the Wrong Keywords

Small businesses often make the mistake of targeting broad or highly competitive keywords, like “plumbing services” or “best coffee shop.” These keywords are expensive and may attract clicks from people outside your service area.

How to Fix It

  • Use Long-Tail Keywords: These are longer, more specific phrases that are less competitive and cheaper to bid on. For example, instead of “plumbing services,” try “emergency plumber in [City]” or “24/7 plumbing repair near me.”
  • Add Location-Based Modifiers: Include your city, neighborhood, or landmarks in your keywords. For example, “coffee shop near [Landmark]” (need an idea what constitutes a landmark? Use you google maps app ) or “hair salon in [Neighborhood].”
  • Leverage Free Tools: Use Google’s Keyword Planner (free with a Google Ads account) to find low-cost, high-intent keywords. Look for keywords with low competition and high relevance to your business.
  • Focus on Local Intent: Target keywords that include “near me,” “in [City],” or “open now” to attract local customers who are ready to buy.

2. Your Ads Aren’t Geared Toward Local Customers

Generic ad copy won’t resonate with local customers. If your ads don’t highlight what makes your business unique or how you serve the community, you’ll struggle to stand out.

How to Fix It

  • Highlight Your Location: Include your city or neighborhood name in your ad headlines and descriptions. For example, “Best Pizza in [City]—Order Online Today!”
  • Promote Local Offers: Create ads that highlight local promotions, such as “10% Off for First-Time Customers in [City]” or “Free Delivery Within [Neighborhood].”
  • Use Ad Extensions: Take advantage of free ad extensions like location extensions (to show your address), call extensions (to add a click-to-call button), and callout extensions (to highlight unique selling points like “Family-Owned Since 1995” or “Serving [City] for Over 20 Years”).
  • Test Different Messaging: Run A/B tests with different ad copy to see what resonates most with your audience. For example, test “Locally Owned & Operated” against “Serving [City] Since 2005.”

3. Your Landing Page Isn’t Optimized for Conversions

Sending traffic to a generic homepage or a poorly designed landing page can lead to high bounce rates and wasted ad spend. Local customers want to see relevant information quickly.

How to Fix It

  • Create Dedicated Landing Pages: Build simple, focused landing pages for each campaign. For example, if you’re running ads for “plumbing services in [City],” create a page titled “Fast & Reliable Plumbing Services in [City].”
  • Include a Clear CTA: Make it easy for customers to take the next step with a clear call-to-action (CTA) like “Call Now,” “Get a Free Quote,” or “Book an Appointment.”
  • Add Local Trust Signals: Include testimonials from local customers, photos of your team or storefront, and your business address to build trust.
  • Use Free Tools: Platforms like Google Sites or WordPress offer free or low-cost options to create landing pages. You can also use Canva to design visually appealing pages.

4. You’re Not Using Negative Keywords

Without negative keywords, your ads might show up for irrelevant searches, like “how to fix a leaky faucet” when you’re a plumbing company that only handles emergencies.

How to Fix It

  • Review Search Term Reports: Regularly check your Google Ads search term report (found under the “Keywords” tab) to identify irrelevant queries.
  • Add Negative Keywords: Exclude terms like “DIY,” “free,” “how to,” or “cheap” to avoid wasting budget on non-converting clicks.
  • Use Broad Match Modifiers: If you’re using broad match keywords, add a “+” symbol before key terms to ensure your ads only show for relevant searches. For example, “+plumbing +services +[City].”

5. You’re Not Tracking or Optimizing Your Campaigns

Many small business owners set up their Google Ads and forget about them. Without ongoing optimization, your campaigns can quickly become inefficient.

How to Fix It

  • Set Up Conversion Tracking: Use Google Ads’ free conversion tracking tool to measure actions like calls, form submissions, or purchases. This helps you understand which keywords and ads are driving results.
  • Monitor Performance Weekly: Dedicate 15–30 minutes each week to review your campaign performance. Look for trends, such as which days or times generate the most conversions.
  • Adjust Bids Based on Performance: Use manual bidding to control your spend and prioritize high-performing keywords. For example, increase bids for keywords that drive conversions and decrease bids for underperforming ones.
  • Test and Iterate: Continuously test different ad copy, CTAs, and landing pages to see what resonates with your audience. Use Google’s Experiments Tool to run A/B tests for free.

6. You’re Trying to Do Too Much with a Small Budget

Small budgets require focus. Trying to target too many keywords, locations, or audiences at once can dilute your efforts and lead to poor results.

How to Fix It

  • Start Small: Focus on one or two high-converting services or products. For example, if you’re a bakery, start with ads for “custom birthday cakes in [City]” rather than promoting everything at once.
  • Use Manual Bidding: Set your own bids to control costs and avoid overspending. Start with lower bids and gradually increase them as you see results.
  • Pause Underperforming Campaigns: If a campaign isn’t delivering results after a few weeks, pause it and reallocate the budget to better-performing ones.
  • Leverage Free Audits: Use tools like Google Ads Grader (free) to identify areas for improvement in your campaigns.

7. You’re Not Leveraging Local SEO with Google Ads

Google Ads and local SEO work hand-in-hand. If you’re not optimizing your Google My Business (GMB) profile or building local citations, you’re missing out on valuable visibility.

How to Fix It

  • Optimize Your GMB Profile: Ensure your profile is complete with accurate business information, photos, and reviews. Use keywords in your business description, such as “top-rated plumbing services in [City].”
  • Encourage Customer Reviews: Ask satisfied customers to leave positive reviews on Google. Reviews improve your local ranking and build trust with potential customers.
  • Build Local Citations: List your business on free directories like Yelp, Yellow Pages, and Bing Places. Consistent NAP (Name, Address, Phone) information across platforms boosts your local SEO.
  • Use Local Schema Markup: Add structured data to your website to help Google understand your business location and services. Use free tools like Schema Markup Generator to create the code, or free plugins like SEOPress or paid version SEOPress Pro.

Final Thoughts

Google Ads can be a game-changer for local small businesses, but only if used strategically. By focusing on local keywords, creating compelling ads, optimizing your landing pages, and regularly monitoring your campaigns, you can maximize your ROI—even on a limited budget. Remember, it’s not about spending more; it’s about spending smarter.

Also read our helpful article; “Capturing Attention in a Noisy Digital World of Online Ads”

With these free and low-cost solutions, you can take control of your Google Ads campaigns and start seeing real results. Start small, stay consistent, and don’t be afraid to experiment. Your local customers are out there—now it’s time to reach them!

As a helping hand we have included access to our very popular ” Marketing Starter Kit” Just hit the image and throw in your email address and you have instant access to this value packed free download!!

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Top 10 Small Business Marketing Insights for 2025

Top 10 Small Business Marketing Insights for 2025

A Small Business Story Down Under

Imagine Jane, a café owner in Brisbane. She’s run her café for five years, but the last two have been particularly challenging. With increasing rent, staff shortages, and the rising cost of supplies, Jane decided to revamp her marketing strategy to keep her business afloat. Yet, she found herself drowning in advice like “Invest in SEO” or “Run Facebook Ads,” without understanding what would truly make a difference.

Jane’s struggle mirrors that of thousands of small businesses across Australia. According to a recent ABS report, 97% of businesses in Australia are small businesses, contributing significantly to the economy. Yet, only a fraction of these businesses invest strategically in marketing, often due to tight budgets or a lack of know-how.

To help businesses like Jane make informed decisions, the 2025 Small Business Marketing Trends Report by LocaliQ uncovers 10 critical insights. Here’s a deep dive into those insights and how you can apply them to your own business.


1. Limited Investment in Paid Search Advertising

Why Aren’t More SMBs Investing in Search Ads?

Despite search ads offering high ROI (return on investment), only 40% of Small to Medium Business’s are leveraging this channel. Many business owners feel they lack the expertise or fear overspending on campaigns.

Why It’s a Missed Opportunity

Search advertising targets customers actively seeking your services. For example, a landscaping business in Sydney could use Google Ads to appear for searches like “best landscapers near me.” Without this, you risk losing high-intent leads to competitors.

Actionable Tip: Start small. Set up a campaign targeting local keywords and cap your daily budget. Tools like Google’s Smart Campaigns can simplify the process.


2. Social Media Advertising; An Untapped Goldmine

The Stats Don’t Lie

Less than half of SMBs are investing in social media ads, even though Australians spend an average of 1 hour and 57 minutes daily on social platforms.

Platforms That Pack a Punch

While Facebook dominates, Instagram and TikTok are gaining ground, especially for younger demographics. If you’re not advertising here, you’re missing where your customers hang out.

Pro Insight: Run engagement-focused ads on Instagram Stories. Stories have a higher tap-through rate than feed posts, making them perfect for quick promotions.


3. Satisfaction with Paid Search – What Businesses Love

High ROI with Measurable Results

Those investing in search ads report high satisfaction due to clear metrics like clicks, conversions, and ROI. Compared to traditional media, search ads provide tangible proof of effectiveness.

Case in Point: A plumbing business in Perth increased website traffic by 60% using location-based search ads with a budget of just $500/month.

Quick Tip: Use call tracking to measure phone inquiries directly linked to ads.


4. Neglecting Low-Cost Strategies – A Costly Mistake

What’s Being Overlooked?

Many businesses are skipping budget-friendly tactics like online reputation management, directory listings, and website chat.

Why These Strategies Matter

  • Reputation Management: 84% of Australians trust online reviews as much as personal recommendations.
  • Website Chat: Converts casual visitors into customers by answering queries instantly.

Pro Tip: Start with Google My Business. It’s free and boosts local visibility.


5. Facebook Dominates, but Don’t Ignore Other Platforms

The Social Media Landscape

Nearly 80% of SMBs using social media focus on Facebook, while Instagram and LinkedIn trail behind. But is this enough?

Finding the Right Fit

For a B2B company in Melbourne, LinkedIn may yield better results than Facebook. Meanwhile, TikTok can drive immense reach for quirky, consumer-focused businesses like bakeries or fashion boutiques.

Experiment Wisely: Allocate 20% of your budget to test a new platform each quarter.


6. Budget Challenges; Marketing on a Shoestring

The Reality for Small Businesses

With 38% of SMBs operating on monthly marketing budgets under $2,500, every dollar counts. Many focus on immediate returns rather than long-term strategies like SEO or content marketing.

Budget Allocation Tip: Follow the 70/20/10 rule: 70% for proven strategies, 20% for new opportunities, and 10% for experiments.


7. Lack of Dedicated Marketing Teams

Why This Matters

Smaller SMBs often rely on owners or non-specialized staff to manage marketing, resulting in suboptimal campaigns. This can hurt growth, especially in competitive industries.

Solution: Consider outsourcing. Australian agencies often offer budget-friendly packages tailored to small businesses. Alternatively, invest in a marketing consultant to guide your strategy.


8. Artificial Intelligence; The Game Changer

Early Adopters Reap Rewards

AI tools like ChatGPT and Google Gemini (both have free versions) are making it easier for SMBs to generate ad copy, automate email campaigns, and personalize customer interactions.

Practical Applications

  • Content Creation: AI can draft blog posts, saving hours of work.
  • Email Marketing: Tools like Mailerlite integrate AI to optimize send times and subject lines.

Tip: Start with free trials to explore AI tools without commitment.


9. The Economic Challenge

Navigating Tough Times

From inflation to supply chain disruptions, the economy continues to challenge SMBs. Many are hesitant to invest in marketing, considering it an expense rather than an investment.

Perspective Shift: Marketing drives growth. Even a small investment in digital channels can yield exponential returns when done right.


10. Attracting New Customers: An Ongoing Struggle

The Core Issue

With increasing competition, standing out has never been harder. Many businesses struggle to convey their unique value propositions effectively.

Solving the Puzzle

Focus on storytelling. Share your brand’s journey, values, and community impact. For example, an eco-friendly cleaning service in Adelaide could highlight its sustainability initiatives to win over environmentally-conscious clients.


Building a Better 2025

Jane’s story has a happy ending. By implementing a mix of search ads, reputation management, and AI tools, she doubled her customer base in six months—all within a modest budget. The same is possible for your business.

The 2025 Small Business Marketing Trends Report offers actionable insights tailored to SMBs. Use these strategies, experiment with platforms, and, most importantly, keep evolving. Your marketing plan doesn’t have to be perfect—it just needs to start.

References:

  1. Australian Bureau of Statistics: Small Business Data
  2. LocaliQ 2025 Small Business Marketing Trends Report
  3. We Are Social & Hootsuite: 2024 Digital Report on Social Media Usage in Australia

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How Much Should You Spend in Google Ads?

How Much Should You Spend in Google Ads?

The Journey from “Just Google It” to Ad Success

Imagine a scenario: you’re a business owner in Australia, and you’ve just launched a new product you’re excited about. You’re eager to get the word out but quickly realize traditional advertising methods might not be enough to reach your target audience. Enter Google Ads—the platform where billions of searches happen every day. You know it has potential, but the big question looms: How much should I spend?

Digital ad spending in Australia is set to surpass $13 billion AUD by the end of 2024, with Google Ads consistently leading as one of the top channels for small businesses looking to increase visibility and conversions. However, while it’s easy to set up a Google Ad, getting the most value for your budget isn’t straightforward. This guide is here to give you an honest look at the factors, strategies, and decisions that go into setting an effective Google Ads budget.

Let’s dive in.


What Are Google Ads, and Why Do They Matter?

Before we jump into budgeting, let’s make sure we’re on the same page with the basics.

What Are Google Ads?

Google Ads (formerly Google AdWords) is an online advertising platform where businesses pay to have their ads appear on Google’s search results pages, YouTube, and other sites. You set up campaigns and bid on keywords so that your ad appears when people search for terms related to your product or service.

Why Are Google Ads Important?

Google handles over 3.5 billion searches per day, meaning there’s a massive potential audience for your ads. Unlike traditional ads, Google Ads allow you to directly target users with specific search intent. For example, someone searching “buy gym equipment near me” is likely ready to make a purchase—targeting these keywords effectively can be very profitable.


Key Factors Influencing Google Ads Costs

Now that we’ve covered what Google Ads are, let’s break down the factors that impact how much you’ll spend.

1. Keyword Selection and Competition

Your choice of keywords directly impacts cost. Highly competitive keywords (like “personal injury lawyer” or “car insurance”) are more expensive because so many businesses are bidding on them. Less competitive keywords may have lower costs but also attract less traffic. In Australia, competitive industries like finance, law, and insurance often see CPCs (cost per click) reaching $50 AUD or more per click.

To mitigate costs:

  • Use a mix of short-tail and long-tail keywords: Short-tail keywords (e.g., “fitness”) are more competitive, while long-tail keywords (e.g., “affordable gym equipment in Sydney”) are less competitive and more specific.
  • Utilize negative keywords to filter out irrelevant searches.

Also read: “Understanding buyer intent keywords and their uses” 

2. Industry and Niche

Costs also vary by industry. According to recent data, average CPCs in Australia can range from $1 AUD in retail to over $20 AUD in finance and law. If you’re in a niche market, you may face less competition, which can help keep your CPC low.

3. Ad Quality and Relevance (Quality Score)

Google rewards high-quality, relevant ads with a lower CPC through its Quality Score system. Quality Score is based on factors like:

  • Click-Through Rate (CTR): How often users click on your ad after seeing it.
  • Ad relevance: How closely your ad matches the keywords you’re targeting.
  • Landing page experience: How useful your landing page is to users.

A higher Quality Score can significantly lower your costs and improve your ad’s placement.


How to Set a Google Ads Budget That Works for You

Now that you understand what affects your costs, it’s time to talk about setting a budget that aligns with your goals.

1. Define Your Goals Clearly

Start by identifying what you want from Google Ads:

  • Brand Awareness: If your goal is visibility, focus on keywords with high search volume.
  • Lead Generation: For capturing leads, focus on high-intent keywords like “free quote for renovation services.”
  • Sales/Conversions: If your goal is direct sales, focus on transactional keywords.

2. Calculate a Starting Budget

To get a ballpark figure:

  1. Estimate your CPC based on industry averages or Google’s Keyword Planner.
  2. Calculate the number of clicks needed to reach your goals. For instance, if you want 50 leads per month with a 10% conversion rate, you’ll need 500 clicks.
  3. Multiply estimated CPC by clicks to get a monthly budget.

This is a starting point. You can adjust as you gather data on what works.


Estimating Google Ads Costs with Realistic Examples

A concrete example can help bring clarity to budgeting.

Example Calculation – Gym Equipment Store

Let’s say you run a gym equipment store and want to allocate $1,000 AUD per month to Google Ads. Here’s how you might calculate:

  1. Average CPC: Based on keyword research, you find that relevant keywords like “affordable gym equipment Sydney” have an average CPC of $2 AUD.
  2. Click Estimate: With a $1,000 budget, you could afford about 500 clicks ($1,000 ÷ $2).
  3. Conversion Goal: If your landing page has a 5% conversion rate, those 500 clicks could yield 25 purchases.

This kind of calculation helps set realistic expectations for what your budget might achieve.


Maximising Your Google Ads Budget

To make the most out of your Google Ads spend, focus on the following strategies:

1. Keyword Targeting and Bidding Strategies

  • Broad Match vs. Exact Match: Use broad match for more exposure, but focus on exact match for specific, high-intent searches.
  • Automated Bidding: Google offers automated bidding strategies like “Maximize Clicks” or “Target CPA” that can optimize bids based on your goals.

2. Geotargeting and Ad Scheduling

  • If your business is local, limit your ads to specific regions. For instance, targeting only Sydney or Melbourne can reduce irrelevant clicks.
  • Schedule ads to run during peak times, such as business hours.

3. Ad Copy and Landing Page Optimization

  • Create compelling ad copy that aligns with user intent. For example, use “Shop Affordable Gym Equipment Today” for high-intent searches.
  • Optimize your landing pages for conversions. A clean, fast-loading page with a clear call-to-action can make a huge difference.

Common Pitfalls That Can Inflate Your Google Ads Costs

While Google Ads can be a powerful tool, there are common mistakes that drive up costs without delivering results.

1. Ignoring Quality Score

Neglecting Quality Score can lead to poor ad performance and higher costs. By improving your ad relevance and CTR, you can keep CPCs low.

2. Poor Keyword Selection

Bidding on overly generic keywords like “shoes” or “gym” can attract a lot of irrelevant clicks. Always be specific to your product or service to attract serious customers.

3. Not Using Negative Keywords

Negative keywords prevent your ad from showing in irrelevant searches. For example, a gym equipment store might use “free” as a negative keyword to avoid users looking for free equipment.


Measuring Success and Adjusting Your Budget

As you start to see results, it’s essential to measure your ad performance to determine if your budget needs adjusting.

Key Metrics to Watch

  • Click-Through Rate (CTR): A low CTR may indicate that your ad isn’t relevant enough.
  • Cost-Per-Acquisition (CPA): This tells you how much you’re spending to acquire each customer.
  • Return on Ad Spend (ROAS): This metric helps you evaluate if your ad spending is profitable.

Adjusting Based on Performance

Use these metrics to decide whether to increase, decrease, or reallocate your budget. For instance, if your CPA is too high, consider focusing on lower-cost keywords or improving your landing page to increase conversions.


Final Recommendations: Making Google Ads Work for Your Business

To summarize, here are some takeaways to guide you:

  • Start with a clear budget and defined goals. Whether it’s brand awareness or direct sales, be specific about what you aim to achieve.
  • Adjust and experiment. Google Ads isn’t set-and-forget. Continually monitor performance and make tweaks based on data.
  • Focus on quality and relevance. Quality Score, keyword specificity, and a smooth customer journey from ad to landing page will maximize your budget’s effectiveness.

Google Ads can be a powerful tool for reaching your business goals. By budgeting carefully and optimizing intelligently, you can maximize every dollar you spend.


References

  • Australian Bureau of Statistics: Digital Advertising Spending Trends
  • Google Ads Help: Guide to Quality Score and Optimization Tips
  • Ahrefs Blog: Advanced Strategies for Cost-Effective Google Ads

I hope this serves you,

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10 Marketing Tips to Thrive in 2025

10 Marketing Tips to Thrive in 2025

Picture this: It’s 2025, and marketing feels more like a chess match than a sprint. AI is rewriting emails, your competitors are experimenting with augmented reality ads, and platforms you’ve never heard of are suddenly generating massive engagement. Welcome to the future of marketing.

In Australia, digital ad spending is projected to reach $14 billion by 2025, with businesses increasingly prioritizing personalization and innovation. But here’s the kicker: While many marketers will double down on generic strategies, the real winners will be those who dare to stand out. This guide isn’t about rehashing common advice; it’s about sharing creative, actionable, and often overlooked strategies to ensure your marketing stands tall in 2025.


1. Embrace Negative Reviews

Why Negative Reviews Can Build Trust

Negative reviews can feel like a gut punch, but here’s the reality: Consumers trust brands with a mix of reviews more than those with a perfect score. A study by BrightLocal found that 85% of consumers believe online reviews with flaws are more authentic.

Actionable Steps:

  • Highlight Imperfection: Share balanced reviews on your website and social channels to show transparency.
  • Respond Thoughtfully: Address negative reviews professionally and show steps you’re taking to improve. This fosters credibility.
  • Turn Feedback Into Content: Use common complaints to create blog posts or videos explaining how you’ve addressed these issues.

Example:

An Australian skincare brand shared user feedback highlighting both positive and critical experiences. Their honesty led to a 30% increase in conversions, proving that trust drives sales.


2. Create What AI Can’t

Standing Out in a Sea of AI Content

With AI tools like ChatGPT generating generic articles and ads, standing out requires producing content that only humans can create—original studies, brand storytelling, and unique perspectives.

Actionable Steps:

  • Conduct Surveys: Run surveys with your audience and publish the results as industry insights.
  • Build Emotional Stories: Share behind-the-scenes stories of your brand or customers. Emotional resonance can’t be faked by AI.
  • Collaborate with Creatives: Work with writers, videographers, and designers to create high-quality, original content.

Example:

A Sydney-based fitness studio produced a video series featuring real client transformations. The authenticity helped them attract a 200% increase in engagement on Instagram.


3. Think Beyond Blogs for SEO

Expanding Your SEO Horizons

Blogs have long dominated SEO strategies, but in 2025, smart marketers are targeting platforms where people naturally search: TikTok, Reddit, and niche forums. TikTok SEO, for example, is growing, with users treating it like a search engine for product recommendations.

Actionable Steps:

  • TikTok Keywords: Use trending hashtags and phrases in video captions to rank for niche queries.
  • Reddit Communities: Engage in discussions and provide value without hard-selling.
  • Visual SEO: Optimize video and image descriptions for Google and social platforms.

Example:

An Australian travel agency posted TikTok videos titled “Hidden Beaches in Sydney.” These videos ranked for local searches, driving 20% more traffic to their website.


4. Empower Internal Influencers

Turning Employees Into Brand Ambassadors

In 2025, brands that leverage employee voices will humanize their messaging and create deeper connections. After all, people trust people more than they trust brands.

Actionable Steps:

  • Social Media Spotlights: Encourage employees to share their work experiences on LinkedIn or Instagram.
  • Employee Advocacy Programs: Provide incentives for employees to promote the brand online.
  • Content Takeovers: Allow team members to “take over” your brand’s social accounts for a day.

Example:

A Melbourne-based tech startup launched an “Employee Spotlight” series on LinkedIn. The posts boosted job applications by 50% and improved brand perception.


5. Diversify Marketing Channels

Exploring New Platforms

Sticking to the same platforms year after year can limit your reach. In 2025, brands need to explore emerging spaces like BeReal or AR-enhanced shopping apps to tap into fresh audiences.

Actionable Steps:

  • Experiment With New Apps: Set aside a portion of your budget to test platforms gaining traction with your target audience.
  • Monitor Trends: Use tools like Google Trends to identify emerging channels.
  • Adapt Quickly: Create content tailored to the quirks of each platform.

Example:

A Brisbane-based café gained 10,000 followers on BeReal by sharing authentic, unfiltered behind-the-scenes content.


6. Train AI to Reflect Your Brand Voice

Consistency in an Automated World

As AI tools become integral to marketing workflows, ensuring they reflect your unique tone is key. Without customization, AI risks producing generic or tone-deaf messages.

Actionable Steps:

  • Set Guidelines: Train AI models with examples of your preferred tone and phrasing.
  • Audit Outputs: Regularly review AI-generated content to ensure quality and brand alignment.
  • Blend Human Oversight: Pair AI efficiency with human creativity for the best results.

Example:

An Australian fashion retailer trained AI to write emails in their playful, quirky style. This personalization led to higher open rates compared to generic AI emails.


7. Focus on Problem-Solving Content

Becoming a Resource, Not Just a Brand

Content that solves problems builds trust and loyalty. When people see your brand as a helpful resource, they’re more likely to choose your products or services.

Actionable Steps:

  • FAQs That Go Deep: Create detailed, useful answers to common customer questions.
  • Video Tutorials: Show how to use your products or services effectively.
  • Interactive Tools: Develop calculators, quizzes, or checklists that provide immediate value.

Example:

An Australian real estate agency built a “Mortgage Calculator” tool that became their website’s top driver of leads.


8. Build a Marketing Moat with Customer Insights

Outpacing Competitors Through Data

A “marketing moat” is your competitive edge—something competitors can’t easily replicate. In 2025, that moat will be your deep understanding of customer behavior.

Actionable Steps:

  • Conduct Interviews: Speak directly to customers to uncover insights beyond data points.
  • Segment Deeply: Use data to create hyper-targeted campaigns for specific audience segments.
  • Personalize Experiences: Use insights to tailor every interaction, from emails to ads.

Example:

A Canberra-based fitness app segmented users based on activity levels, resulting in higher retention rates.


9. Break Through Selective Attention

Standing Out in a Crowded Space

With shorter attention spans, creating impactful, attention-grabbing content is critical. Bold visuals, clear CTAs, and interactive elements can help.

Actionable Steps:

  • Start Strong: Hook audiences in the first three seconds with bold visuals or questions.
  • Interactive Campaigns: Use polls, quizzes, or gamification to engage users.
  • Prioritize Clarity: Avoid overcrowding ads or landing pages; keep the message simple and direct.

Example:

An Australian charity used a quiz-based campaign to drive donations, boosting engagement by 60%.


10. Incorporate Negative Space in Campaigns

The Art of Minimalist Design

Negative space (or white space) isn’t wasted space—it’s an opportunity to focus attention. Clean, uncluttered designs improve comprehension and engagement.

Actionable Steps:

  • Focus on One CTA: Avoid overwhelming users with multiple competing actions.
  • Simplify Layouts: Use negative space to draw attention to key elements like headlines or buttons.
  • Test Designs: A/B test different layouts to find the most effective balance.

Example:

An Australian fintech app redesigned their homepage to feature one bold CTA, improving conversions by 25%.


2025 isn’t just about adapting; it’s about thriving. The brands that succeed will be those that innovate, connect authentically, and provide real value. From leveraging negative reviews to embracing minimalist design, these strategies will ensure your marketing stands out in an increasingly crowded space.

Ready to take the leap? Start implementing these tips today, and watch your brand thrive in the marketing landscape of tomorrow.

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6 Things to Know About Google Ads Keywords in 2025

6 Things to Know About Google Ads Keywords in 2025

A New Era of Google Ads Keywords

Picture this: it’s 2025, and Australia’s digital landscape is fiercer than ever. More than 94% of Australians are online daily, and 56% of small to medium-sized businesses (SMBs) are actively investing in digital ads to drive growth and remain competitive. The vast online ecosystem is only growing, and with AI reshaping how we interact with the internet, Google Ads remains a pivotal tool for reaching the right audience.

But here’s the thing—using Google Ads effectively isn’t just about picking keywords like it was in the early days. Today, it’s a nuanced art, influenced by machine learning, AI-driven predictions, and contextual targeting. This article is all about helping you understand the “new normal” in Google Ads keywords, going beyond the basics, and taking you into the next-gen approach for 2025.


1. Embrace AI-Driven Keyword Suggestions

The New Role of AI in Keyword Research

Back in the day, finding the right keywords was a manual task, where marketers typed in terms they thought their audience might search for. But in 2025, Google’s AI-driven keyword suggestions have transformed this process, giving you an automated advantage. Thanks to machine learning, Google’s algorithms don’t just provide keyword suggestions—they anticipate the best options for your target audience based on historical data, user behavior trends, and emerging search queries.

Why It Matters

When AI analyses millions of searches per minute, you get suggestions that would take hours (or even days) to uncover manually. Google’s AI can even anticipate seasonal trends and align with Australian events—for example, how Australians search for travel during holiday seasons or for retail in the lead-up to big shopping events like Black Friday.

Expert Tip – Leverage AI, but Add Your Own Flair

Use Google’s AI suggestions as a foundation, but add in your unique business insights. For instance, if you run an outdoor adventure company, Google might suggest popular but general terms. Look for ways to integrate niche, local keywords relevant to Australian-specific activities like “best hikes NSW summer 2025” or “camping gear Melbourne” for a deeper impact.


2. Double Down on Long-Tail Keywords for Cost Efficiency

Long-Tail Keywords are Your Cost-Effective Allies

With more Australian businesses fighting for online ad space, long-tail keywords—those longer, more specific phrases—are a way to keep costs manageable. These keywords are typically cheaper and less competitive, offering you high intent and better conversion rates. For instance, rather than targeting a broad term like “running shoes”, try more specific phrases like “best trail running shoes for beginners Australia 2025” to connect with users further down the buying funnel.

Why It Matters

In 2025, the ad landscape is getting crowded. Large companies have large budgets, which means SMBs need to find budget-friendly keywords that still drive clicks and conversions. Long-tail keywords cater to Australians searching with purpose, allowing your ad spend to go further.

Expert Tip – Create “Micro-Intent” Long-Tail Keywords

Micro-intent phrases target users with very specific needs, such as “affordable waterproof tents for Sydney beach camping”. These target a niche but highly motivated audience and can reduce competition from more generalised search phrases.


3. Keyword Match Types: Finding the Sweet Spot of Precision and Automation

Navigating Google’s New Keyword Match Types

In 2025, Google’s keyword match types are better at finding the balance between precision and automation. Broad match, phrase match, and exact match still exist, but Google’s AI now provides even more control and flexibility to interpret these keywords in context. This means if you’re running ads for “eco-friendly landscaping services,” broad match might show your ad for searches like “environmentally friendly garden design.”

Why It Matters

Match types are crucial because they impact your ad reach and cost. The right match type lets you reach the most relevant audience without blowing through your budget on irrelevant clicks. Google’s improvements to phrase and exact matches mean your keywords remain precise but not overly restrictive.

Expert Tip – Test and Measure to Find Your Ideal Match Type Combination

Experiment with different combinations. For instance, phrase match for high-traffic terms like “solar panel installation Sydney” and broad match for niche services like “solar panel repair Illawarra.” By fine-tuning, you can reach the right audience while managing spend.


4. The Shift to Semantic and Contextual Targeting

Google Understands the Intent, Not Just the Keyword

In 2025, semantic and contextual targeting mean Google is less concerned with the exact phrasing of keywords and more focused on understanding the meaning behind them. With advancements in natural language processing (NLP), Google Ads can now interpret the intent and context behind search queries more accurately than ever. For example, a user typing “best eco-home builders in Australia” might trigger ads that include phrases like “sustainable construction experts” and “green building contractors.”

Why It Matters

This shift is powerful because it moves away from rigid keywords and focuses on the intent. If your ad is contextually relevant to a broader set of queries, it’ll show up even when exact keywords aren’t there, giving your campaigns more flexibility and reach.

Expert Tip – Use Keyword Clustering for Better Contextual Relevance

Create clusters of keywords around your main topics instead of individual terms. For example, if your business is in renewable energy solutions, group keywords like “solar power for homes,” “green energy systems,” and “off-grid living solutions” to cover a wide array of search queries without limiting your ads to one phrase.


5. Voice Search and Conversational Keywords are Here to Stay

Optimising for the Rise in Voice Searches

Voice search has finally hit mainstream adoption, and Australians’ voice search use is rising, particularly on mobile devices and smart home speakers. Keywords in 2025 need to reflect natural language queries and question-based phrases—the type of searches people would say rather than type. For instance, rather than simply “coffee near me,” voice search users may ask, “Where can I find organic coffee in Melbourne?”

Why It Matters

Voice search tends to prioritise local, conversational, and question-based keywords. Adopting these types of keywords lets you capture voice search traffic that’s growing in Australia, especially among younger demographics.

Expert Tip – Create FAQ-Based Ads to Target Voice Searches

Think about common questions your audience might ask and develop keywords around these. For a dental practice, this might mean targeting “how to find an affordable dentist in Sydney” rather than simply “dentist Sydney.” By anticipating questions, you can improve your chances of showing up in voice search results.


6. Prioritise User Intent Over Exact Query Matches

Understanding User Intent for Better Keyword Relevance

In 2025, user intent trumps exact keyword matches. The focus should be on aligning your ads with what users want, whether they’re looking for information, making a purchase, or navigating to a location. Rather than relying solely on exact keywords, understanding intent lets you optimise for informational, transactional, or navigational searches.

Why It Matters

When you align keywords with the intent behind them, your ads resonate better with users and see higher conversion rates. For instance, someone searching “compare eco-friendly paint options” is in an informational stage, so an ad for a guide or article may work better than a direct product ad.

Expert Tip – Segment Keywords by Intent to Match Your Ads to the Right Stage

Use informational keywords like “how to choose eco-friendly paint” for top-funnel awareness. For mid-funnel (comparison) searches, try “best eco-friendly paints Australia” and “eco paint cost calculator.” Tailor your ads according to these segments to reach users at different decision stages.


Stay Agile in a Changing Google Ads Landscape

2025 brings an era of opportunity for Australian businesses willing to stay ahead of the curve. The game is no longer just about finding keywords—it’s about understanding the layers of AI, intent, semantic targeting, and conversational language to craft a campaign that resonates. By adopting these insights, you’ll make the most of Google’s evolving landscape, keeping your ads relevant, cost-effective, and results-oriented.

Remember, Google Ads is always evolving, and so should your keyword strategy. Keep testing, refining, and, most importantly, learning from what works and what doesn’t. Happy advertising!

Wishing you epic advertising wins,

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