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Top 10 Small Business Marketing Insights for 2025

Top 10 Small Business Marketing Insights for 2025

A Small Business Story Down Under

Imagine Jane, a café owner in Brisbane. She’s run her café for five years, but the last two have been particularly challenging. With increasing rent, staff shortages, and the rising cost of supplies, Jane decided to revamp her marketing strategy to keep her business afloat. Yet, she found herself drowning in advice like “Invest in SEO” or “Run Facebook Ads,” without understanding what would truly make a difference.

Jane’s struggle mirrors that of thousands of small businesses across Australia. According to a recent ABS report, 97% of businesses in Australia are small businesses, contributing significantly to the economy. Yet, only a fraction of these businesses invest strategically in marketing, often due to tight budgets or a lack of know-how.

To help businesses like Jane make informed decisions, the 2025 Small Business Marketing Trends Report by LocaliQ uncovers 10 critical insights. Here’s a deep dive into those insights and how you can apply them to your own business.


1. Limited Investment in Paid Search Advertising

Why Aren’t More SMBs Investing in Search Ads?

Despite search ads offering high ROI (return on investment), only 40% of Small to Medium Business’s are leveraging this channel. Many business owners feel they lack the expertise or fear overspending on campaigns.

Why It’s a Missed Opportunity

Search advertising targets customers actively seeking your services. For example, a landscaping business in Sydney could use Google Ads to appear for searches like “best landscapers near me.” Without this, you risk losing high-intent leads to competitors.

Actionable Tip: Start small. Set up a campaign targeting local keywords and cap your daily budget. Tools like Google’s Smart Campaigns can simplify the process.


2. Social Media Advertising; An Untapped Goldmine

The Stats Don’t Lie

Less than half of SMBs are investing in social media ads, even though Australians spend an average of 1 hour and 57 minutes daily on social platforms.

Platforms That Pack a Punch

While Facebook dominates, Instagram and TikTok are gaining ground, especially for younger demographics. If you’re not advertising here, you’re missing where your customers hang out.

Pro Insight: Run engagement-focused ads on Instagram Stories. Stories have a higher tap-through rate than feed posts, making them perfect for quick promotions.


3. Satisfaction with Paid Search – What Businesses Love

High ROI with Measurable Results

Those investing in search ads report high satisfaction due to clear metrics like clicks, conversions, and ROI. Compared to traditional media, search ads provide tangible proof of effectiveness.

Case in Point: A plumbing business in Perth increased website traffic by 60% using location-based search ads with a budget of just $500/month.

Quick Tip: Use call tracking to measure phone inquiries directly linked to ads.


4. Neglecting Low-Cost Strategies – A Costly Mistake

What’s Being Overlooked?

Many businesses are skipping budget-friendly tactics like online reputation management, directory listings, and website chat.

Why These Strategies Matter

  • Reputation Management: 84% of Australians trust online reviews as much as personal recommendations.
  • Website Chat: Converts casual visitors into customers by answering queries instantly.

Pro Tip: Start with Google My Business. It’s free and boosts local visibility.


5. Facebook Dominates, but Don’t Ignore Other Platforms

The Social Media Landscape

Nearly 80% of SMBs using social media focus on Facebook, while Instagram and LinkedIn trail behind. But is this enough?

Finding the Right Fit

For a B2B company in Melbourne, LinkedIn may yield better results than Facebook. Meanwhile, TikTok can drive immense reach for quirky, consumer-focused businesses like bakeries or fashion boutiques.

Experiment Wisely: Allocate 20% of your budget to test a new platform each quarter.


6. Budget Challenges; Marketing on a Shoestring

The Reality for Small Businesses

With 38% of SMBs operating on monthly marketing budgets under $2,500, every dollar counts. Many focus on immediate returns rather than long-term strategies like SEO or content marketing.

Budget Allocation Tip: Follow the 70/20/10 rule: 70% for proven strategies, 20% for new opportunities, and 10% for experiments.


7. Lack of Dedicated Marketing Teams

Why This Matters

Smaller SMBs often rely on owners or non-specialized staff to manage marketing, resulting in suboptimal campaigns. This can hurt growth, especially in competitive industries.

Solution: Consider outsourcing. Australian agencies often offer budget-friendly packages tailored to small businesses. Alternatively, invest in a marketing consultant to guide your strategy.


8. Artificial Intelligence; The Game Changer

Early Adopters Reap Rewards

AI tools like ChatGPT and Google Gemini (both have free versions) are making it easier for SMBs to generate ad copy, automate email campaigns, and personalize customer interactions.

Practical Applications

  • Content Creation: AI can draft blog posts, saving hours of work.
  • Email Marketing: Tools like Mailerlite integrate AI to optimize send times and subject lines.

Tip: Start with free trials to explore AI tools without commitment.


9. The Economic Challenge

Navigating Tough Times

From inflation to supply chain disruptions, the economy continues to challenge SMBs. Many are hesitant to invest in marketing, considering it an expense rather than an investment.

Perspective Shift: Marketing drives growth. Even a small investment in digital channels can yield exponential returns when done right.


10. Attracting New Customers: An Ongoing Struggle

The Core Issue

With increasing competition, standing out has never been harder. Many businesses struggle to convey their unique value propositions effectively.

Solving the Puzzle

Focus on storytelling. Share your brand’s journey, values, and community impact. For example, an eco-friendly cleaning service in Adelaide could highlight its sustainability initiatives to win over environmentally-conscious clients.


Building a Better 2025

Jane’s story has a happy ending. By implementing a mix of search ads, reputation management, and AI tools, she doubled her customer base in six months—all within a modest budget. The same is possible for your business.

The 2025 Small Business Marketing Trends Report offers actionable insights tailored to SMBs. Use these strategies, experiment with platforms, and, most importantly, keep evolving. Your marketing plan doesn’t have to be perfect—it just needs to start.

References:

  1. Australian Bureau of Statistics: Small Business Data
  2. LocaliQ 2025 Small Business Marketing Trends Report
  3. We Are Social & Hootsuite: 2024 Digital Report on Social Media Usage in Australia

I hope this serves ya,

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DIY Growth Plan vs. Expert Help: Which Fits Your SME?

DIY Growth Plan vs. Expert Help: Which Fits Your SME?

Tired of Feeling Stuck? How a Growth Plan for your SME Sets You Free

Imagine this: You’re staring at a mountain of potential. Your Small to Medium – Sized Enterprise (SME) is brimming with possibilities, but the sheer scale of growth feels overwhelming. You know you need a plan, a roadmap to take your business to the next level. But where do you even begin?

This is the reality for countless Australian small and medium-sized enterprises (SMEs). According to a recent report by the Australian Bureau of Statistics (ABS), SMEs make up a staggering 99.8% of all Australian businesses. Source: ABS, Australian Small Business Statistics, 2023. That’s a massive pool of entrepreneurs yearning to propel their ventures forward. The good news? A well-crafted growth plan is the key that unlocks that potential.

However, crafting a growth plan isn’t a one-size-fits-all endeavor. The question then becomes: DIY or “Done With You”? This blog explores the nuances of both approaches, delving into often overlooked aspects to help you find the perfect support system for your SME’s unique climb.

The DIY Route: Building Your Own Ascent

The DIY approach is a self-reliant journey. You take the reins, researching, strategising, and implementing your growth plan on your own terms. This offers several advantages:

  • Cost-Effectiveness: DIY avoids upfront consulting fees, making it a budget-friendly option.
  • Autonomy: You have complete control over the plan’s direction and pace, ensuring alignment with your vision.
  • Learning Experience: The process itself becomes a valuable learning curve, building your knowledge and confidence.

But here’s the flip side:

  • Time Commitment: Researching strategies, analysing data, and crafting a comprehensive plan demands significant time investment. For busy SME owners, this can be a major hurdle.
  • Knowledge Gap: You might lack specific expertise in crucial areas, leading to potential blind spots in your plan.
  • Accountability Factor: The absence of external guidance can make it harder to stay on track and motivated.

The “Done With You” Approach: Partnering for Peak Performance

The “Done With You” model bridges the gap between complete autonomy and fully outsourced services. Here, you collaborate with a consultant or coach who guides you through the growth plan creation process. It offers numerous benefits:

  • Expert Insights: You gain access to valuable knowledge and experience, ensuring your plan is grounded in best practices.
  • Streamlined Process: The consultant facilitates the process, saving you valuable time and streamlining implementation.
  • Accountability Partner: Your coach provides ongoing support, keeping you motivated and focused on achieving your goals.

However, there are some considerations:

  • Cost: This approach typically involves fees for the consultant’s services.
  • Adaptability: While the plan is tailored to your needs, it might not offer the same level of hands-on control as a DIY approach.
  • Finding the Right Fit: Selecting the right consultant with the expertise and experience aligned with your vision is crucial.

Beyond the Basics: Uncovering the Hidden Considerations

Most blogs typically stop here, outlining the pros and cons of each approach. However, there’s a crucial layer often missed – the hidden considerations that determine the right fit for your SME. Here are some key factors to ponder:

  • Your Stage of Growth: Are you a young startup laying the foundation? A well-established business seeking expansion? Your needs will change depending on where you are in the journey.
  • Your Skillset and Time Availability: Honest self-assessment is critical. Do you possess the necessary expertise for a DIY approach, or can you spare the time investment?
  • Your Leadership Style: Do you thrive on independent decision-making or benefit from collaborative brainstorming and expert guidance?
  • The Complexity of Your Growth Goals: A simple market expansion plan might be DIY-friendly, while a complex digital transformation might require the expertise of a “Done With You” partner.
  • Your Learning Preferences: Do you learn best by diving in headfirst or by having a mentor guide you through the process?

Unveiling the “Goldilocks Zone” of Growth Plan Support

Ultimately, the ideal approach lies somewhere on a spectrum – not a rigid binary choice. The “Goldilocks Zone” of growth plan support exists where the level of assistance perfectly matches your unique needs and resources. Here’s where some creative thinking comes in:

  • Hybrid Approach: Consider a blend. Start DIY, but engage a “consultant” for specific areas requiring expertise or an objective perspective.
  • Phased Approach: Begin with a DIY plan for a foundational level of growth. As your goals become more complex, transition to a “Done With You” approach.
  • “In-the-Trenches” Support: Perhaps a full-fledged “Done With You” consultant feels premature. Engage a specialist for an hourly consultation for tackling specific challenges within your DIY plan.

Real-World SME Stories: Finding Their Path

Sometimes the best way to make a decision is by witnessing it in action. Let’s look at two scenarios:

  • SME #1: The Solopreneur Connie runs a thriving handmade jewelry business from her studio. She dreams of building an e-commerce platform and expanding her online presence. With a limited budget but strong creative skills, Connie opts for a phased approach. She learns the basics of web design and online marketing on her own, seeking targeted hourly consultations from a specialist to fine-tune her online store and SEO strategy.
  • SME #2: The Legacy Business Tom recently took over his family’s manufacturing company, eager to breathe new life into it. He recognises the need for modernising processes, updating branding, and pursuing new markets. Tom engages a consultant in a “Done With You” collaboration. This allows him to guide the strategic direction while leveraging the consultant’s expertise for market analysis, process optimisation, and developing a refreshed marketing strategy.

Making the Call: When to Pivot

Even the best-laid plans might need adjustment as circumstances change. How do you recognise the right time to shift your approach? Watch out for these signs:

  • Slow Progress or Stagnation: If your DIY approach isn’t yielding results after a reasonable time, it’s time to reassess.
  • Rising Complexity: As your goals scale, you might encounter areas outside your expertise, warranting additional support.
  • The “Lost at Sea” Feeling: If you find yourself overwhelmed or confused about the next steps, seeking guidance can be transformative.
  • Unexpected Opportunities: If a major opportunity emerges (like a potential partnership or expansion deal), bringing an experienced consultant onboard can ensure you strategically leverage it.

The Power of the Right Partnership

Choosing the right level of support for your SME growth plan is a crucial business decision. Remember, it’s not about DIY being inherently “good” or “bad”. It’s about self-awareness, understanding your needs, and finding the perfect approach to help your business ascend to the next level. With the insights in this guide and an honest evaluation of your unique situation, you’ll unlock the path to sustainable growth for your SME.

Wishing you epic wins for your SME!!

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